Privacy policy
Last updated: 30 September 2026
Detail Haus collects and uses personal information so we can respond to enquiries, manage bookings, deliver mobile valeting and detailing services, and operate this website securely.
Information we collect
When you contact us or book a service we may collect your name, email address, phone number, service address, vehicle details, booking details, messages, and account login details. The website also records security and audit information such as IP address, browser information, request path and action history.
How we use it
We use booking and contact information to provide quotes, arrange appointments, attend the correct service address, manage cancellations and reschedules, keep operational records, and protect the website from misuse.
Lawful basis
For bookings and enquiries, we usually process data because it is necessary before entering into or performing a contract. We use legitimate interests for administration, security, audit trails, fraud prevention and service improvement. If marketing is added later, marketing messages and tracking will only be used where there is an appropriate lawful basis and consent where required.
Sharing
We do not sell personal information. We may share information with hosting, email, IT support, payment, accounting or professional service providers where needed to run the business. If external tools such as analytics, advertising pixels or maps are added, they will be listed in this policy or the cookie policy.
Retention
Booking, customer and audit records are kept only as long as needed for business, accounting, legal and security purposes. Contact messages that do not become bookings may be deleted sooner.
Your rights
You can ask to access, correct, delete or restrict use of your personal information, and you can object to certain processing. Some records may need to be retained for legal, accounting or security reasons.
Contact
To make a privacy request, contact Detail Haus at hello@detail-haus.co.uk. You can also complain to the Information Commissioner's Office at ico.org.uk.
Business details
- Trading name
- Detail Haus
- Registered name
- Detail Haus Ltd
- Company number
- 15774990
- ICO registration
- ZC213327
- Business address
- 34 Sycamore Lane, Great Sankey, Warrington, WA5 1UL
- Service area
- Mobile detailing within 25 miles of Great Sankey, Warrington
- Phone
- 07974 061821
- hello@detail-haus.co.uk